Privacy Policy

This Privacy Policy is intended for all Users of zuclothing.com. ZU Clothing is dedicated to respecting and protecting the privacy of our Users. All information User provides, such as phone number, home address, current location, e-mail addresses, or any additional personal information found on the site, will be used solely to support User relationship with ZU Clothing. ZU Clothing strives to develop innovative methods to serve Users even better. ZU Clothing is designed to operate efficiently while keeping user’s privacy in mind. This Privacy Policy outlines the types of personal information that ZU Clothing gathers from its users and takes steps to safeguard it. In order to provide a personalized browsing experience, ZU Clothing may collect information from you, which may include technical or other related information from the device used to access ZU Clothing platforms, including without limitation to your current location. By registering or using or visiting ZU Clothing platforms, you explicitly accept, without limitation or qualification, the collection, use, and transfer of the personal information provided by you in the manner described in the Terms & Conditions and Privacy Policy. Kindly read the Terms & Conditions and the Privacy Policy carefully as it affects your rights and liabilities under the law. If you do not accept the Terms and Conditions and this Privacy Policy, PLEASE DO NOT USE ZU CLOTHING SERVICES.

ZU Clothing reserves the right to take any rightful legal action against the customer if any fraudulent activity is identified, such as multiple usage & abuse of coupon code, wrong claims for orders, etc.

USER’S CONSENT

By using or visiting ZU Clothing platforms, you expressly consent to the Terms and conditions and our Privacy Policy and to ZU Clothing processing of Personal Information for the purposes given under the Terms & Conditions and this Privacy Policy, subject to local laws, in the following ways such as; to create a personalized account containing your contact information, email-id, address, bank details, etc based on information you provide or imported from other sites or applications, or any information provided by third parties; to contact you about any Website updates, informational and service-related communications, including important security updates to inform you of other services available from ZU Clothing or its affiliates, if any. (“Affiliates” means entities that control or are controlled by or are under common control with ZU Clothing); to enable you to provide feedback and contact ZU Clothing customer service in case of any problem with the services or emergency; to conduct surveys, make promotions, advertise and to provide the results thereof such as success stories, etc; to provide information about you and your experience to further promote our websites, etc. ZU Clothing uses the information provided by you to create its own database and networking and may enable third parties to see your personal information for marketing purposes. ZU Clothing has certain hashtags such as #zu #zuclothing #DiscoverYourStyle which will be provided to you while you purchase merchandise from ZU Clothing platforms. If you upload a picture on social media such as Facebook or Instagram using these hashtags, the ZU Clothing platforms will automatically link that picture to ZU Clothing platforms. The picture will be solely used for marketing and promotional purposes and shall be visible to anyone who uses the ZU Clothing platforms. Your Profile information may be used for networking with other community members or may be visible to service providers or customers who are using the Website. In addition, portions of your personal information may be made public for networking. You acknowledge that by providing your personal information, you have consented to your information being used as described here. We shall take measures to safeguard your information from unauthorized access or inappropriate use by third parties. However, ZU Clothing has no control over third parties' websites and is not responsible for any sort of misuse or any other liability. You acknowledge that by linking with third party websites, you are aware of the potential misuse and risk involved.

I hereby authorize and give consent to ZU Clothing Private Limited to send me, either directly or through any third-party service provider, various forms of information, alerts, SMS messages, calls, commercial communications, and other services to the telephone numbers listed above. I understand that these numbers may or may not be registered with the National Do Not Call Registry or listed in the National Customer Preference Register.

I also confirm that I will not hold ZU Clothing or its third-party service providers liable or file complaints under the Telecom Commercial Communications Customer Preference (TRAI) Regulations, 2010, or any other applicable regulations, including any amendments thereof, as may be applicable from time to time.

This consent will be automatically renewed every month. If you wish to discontinue this service, please send an email to hello@zuclothing.com before the due date.

 

SECURITY

You are responsible for ensuring that your login credentials (your username and password) are kept confidential.

In order to provide security measures, we have implemented technical and organizational measures specially designed to secure your personal information from accidental loss and unauthorized access, use, alteration, or disclosure. However, due to the inherent open nature of the Internet and wireless communications, we do not provide a guarantee that your personal information will be completely free from unauthorized access by third parties, because the transferring of money over or through ZU Clothing’s Platforms is not within our exclusive control.

Use of ZU Clothing services implies Users acknowledgment and assumption of this risk involved. ZU Clothing has made all reasonable efforts to put in place reasonable physical, electronic, and managerial procedures to safeguard the information we collect.

We seek to ensure compliance with the requirements of the Information Technology Act, 2000, as amended and rules made thereunder to ensure the protection and preservation of your privacy. However, it is your responsibility to not provide any sensitive data that you would not want to make public. You should be aware that your account may be monitored by the customers and service providers across the Websites.

We also use cookies to administer our platforms and deliver a personalized experience. For additional detailed information on each of these, please see below.

 

COOKIES

“Cookies” are pieces of information that may be placed on User’s device by a service provider for the purpose of facilitating and enhancing User communication and interaction. To the extent possible depending upon User’s device, ZU Clothing may use cookies (and similar items such as web beacons, tags, etc.) to customize User experience, to make usage of Apps more convenient, or to enable ZU Clothing to enhance its Services. ZU Clothing may also use and place cookies on User devices from our third-party service providers in connection with the User services.

 

INFORMATION WE COLLECT AND DATA RETENTION:

ZU Clothing is committed to safeguarding your online privacy and data. We acknowledge the importance of protecting and managing any personally identifiable information (“Personal Information”) you share with us. This information is utilized for the purposes outlined in this privacy policy. ZU Clothing shall gather Private Information and Publicly Available information from its Users.

Private Information includes the user's full name, age, mobile number, permanent address, current location, email address, bank details, or any other information necessary for registration, account creation, and availing ZU Clothing’s services. ZU Clothing may share Private Information as described in this Privacy Policy.

Publicly-Available Information comprises information accessible to the public, including the registered name, contact information (email address, phone number, and residential address). While ZU Clothing does not actively seek information provided by the User, it may be shared with Central/State Authorities if required for specific purposes, without prior User permission.

ZU Clothing may send Users service-related emails, such as account verification, changes/updates to features, technical notices, and security information.

We collect various types of information when you visit our Website, including personal information, demographic information, behavioral information, and indirect information. The necessity of providing personal or demographic information for requested services is indicated on the website. Demographic information pertains to population characteristics like ZIP code, age, preferences, gender, race, or ethnicity.

Behavioral information about how you use our Website, visited areas, accessed services, geo-location, browser type, operating system, domain names, access times, and referring website addresses is collected for resource analysis, problem-solving, fraud prevention, and service improvement.

Indirect information is collected when using third-party services on our Website, deemed necessary for that purpose.

Financial information like Bank Account details or Credit Card/Debit Card details is collected solely for making payments to service providers for availed services.

We do not collect sensitive personal information, such as physical or mental health conditions, medical records, or biometric information.

Information like email account passwords or bank details is not stored by us. ZU Clothing account passwords are automatically saved in the ZU Clothing server during registration.

If you choose to log in via Facebook/Google, we import shared information, making it part of your account and potentially accessible to everyone on the Internet.

Advertisements on our websites may be personalized using information collected about you and acquired from third parties.

We may seek your feedback to enhance future services, communicate regularly with tips and advice, and offer survey information. Opt-out options are provided for these communications.

Your personal information is retained to improve services. To delete or close your account, contact us at hello@zuclothing.com. A confirmation email will be sent, and a repository copy retained for audit purposes. Logs, demographic, indirect, and statistical information are retained but de-identified.

You can revoke consent to our Privacy Policy, but note that withdrawal may restrict service use, leading to account deletion.

ZU Clothing reserves the right to delete data 60 days after account deletion, either permanently or by de-identifying it for anonymity, based on its discretion and legal obligations.

 

NON-PERSONAL INFORMATION THAT ZU Clothing COLLECTS:

ZU Clothing automatically gathers non-personal information from the User for the ZU Clothing Services, including IP host address, device-specific identifiers, computer or smartphone configurations, the number of times a page has been viewed, and usage habits of the ZU Clothing users or similar data. While collecting non-personal information through automatic means, ZU Clothing may unintentionally acquire personal information mixed with the non-personal data. Despite reasonable efforts to prevent such incidental data collection, the possibility exists. In the event of unintentional personal information collection, ZU Clothing will not intentionally use such data for any purposes and shall not be held responsible. ZU Clothing may also aggregate demographic information from Users (such as the number of users in a particular state) in a manner that doesn't identify any individual.

 

INFORMATION AND DATA USAGE:

Any information collected from you may be utilized in the following ways, including but not limited to:

To Enhance Our Website and Enhance User Experience: We consistently aim to improve our Website offerings based on the information and feedback received from you.

To Enhance Services and Address Raised Queries: Your information enables us to respond more effectively to user service requests and support needs. The provided email address may be used to send you updates and information related to your account or requests, along with occasional ZU Clothing news and related product or service information.

Legal Purposes: We may share your information in good faith when reasonably necessary to investigate, prevent, or take action regarding potential illegal activities or to comply with legal processes. Sharing may occur to investigate and address threats or potential threats to public safety, violations of this Privacy Policy or the Terms of Service, or violations of third-party rights. This may involve sharing your information with law enforcement, government agencies, courts, or other organizations due to legal requests such as summons, court orders, or government demands in compliance with the law.

Others: If disclosure is deemed necessary or appropriate to protect the rights, property, or safety of ZU Clothing, its users, or any other person. This includes information exchange with other companies and organizations for purposes like fraud protection and credit risk reduction.

 

INFORMATION SHARING AND THIRD-PARTY DISCLOSURES:

ZU Clothing utilizes the information gathered on the Website, whether personal, demographic, collective, or technical, to operate and enhance the Website, cultivate a positive user experience, and provide the products and services offered.

With your consent, we may use the gathered information to inform you about other services or affiliated companies, and to seek feedback on current services or potential offerings. Opting out, either during registration or later, is an option if you choose not to receive such communications. While committed to safeguarding your privacy, we cannot guarantee that your personal information or private communications will always remain private. It may be shared with third parties as needed. As a platform user, you assume responsibility and risk for your platform use, internet use in general, and the documents you post or access, both on and off the Websites. Information may be shared with third parties assisting in delivering our services. We disclose information to companies and individuals performing functions on our behalf.

We believe sharing information is necessary to investigate, prevent, or act against illegal activities, suspected fraud, potential threats to physical safety, violations of ZU Clothing's Terms of Use, or as required by law.

In the event of ZU Clothing being acquired or merged with another company, we will notify you before transferring or disclosing your personal information.

ZU Clothing may or may not provide links to third-party services within the ZU Clothing Service. We are not responsible for the privacy practices or content of these third-party services, and such links should not be considered an endorsement by us.

ZU Clothing is not accountable for user or third-party actions contrary to the Terms of Use or Laws and is not held responsible for any user's illegal acts towards others.

 

ACCESS TO PERSONAL INFORMATION:

Users can access the Personal Information they provided by visiting our Website/Apps. For Login assistance, email us at help@zuclothing.com. To inquire about the privacy settings of your personal information, contact the relevant Officer/Authority at help@zuclothing.com. ZU Clothing retains all information indefinitely to enhance your repeated use of the Website, making it more efficient, practical, and relevant. You can delete your account from ZU Clothing’s online database at any time, removing all personal details and bank account information.

 

OPT-OUT PROCESS:

Users may unsubscribe from ZU Clothing advertisement/marketing messages. Send unsubscribe or opt-out requests to help@zuclothing.com, and ZU Clothing will process the request promptly. ZU Clothing is not responsible for removing Users' personal information from lists of any third party to whom Users shared information at their discretion. Users should contact such third parties directly, and if they do, we assume acknowledgment of all associated risks.

 

ZU CLOTHING TERMS OF SERVICE:

Use of the ZU Clothing Service is governed by and subject to the Terms of Service. This Privacy Policy is incorporated into such terms.