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ZU Clothing

Returns must be initiated within [X] days of receiving the product. Please contact our customer support team or visit our website's returns section for assistance.

To be eligible for a return, the item(s) must be in their original condition, unworn, unwashed, and with all original tags attached.

Yes, you will be responsible for the shipping costs associated with returning the item(s) to our designated return address, unless the return is due to an error on our part.

Once we receive and inspect the returned item(s), we will process your refund within [X] days. Refunds will be issued to the original payment method used for the purchase.

Yes, we offer the option to receive store credit for your returned item(s) instead of a refund. Store credit can be used towards future purchases on our website.

At this time, we do not offer direct exchanges. If you wish to exchange an item, we recommend returning the original item for a refund and placing a new order for the desired item.

Please reach out to our customer support team through the contact information provided on our website. They will be happy to assist you with any questions or concerns regarding our return and refund policy.

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